Instinct: Outlook contact sync Fix

Even though I already had my instinct on my sprint.com page, I went through the process and syncs are now working. Thanks!

This is crap. I do not want my contact information to be uploaded to Sprint.com;
Cant there be a direct sync with outlook, and skip the whole sprint attempt to steal my valuable contacts.

This solved my problem. I to had insinct on my homepage but still needed to update it before i was able to send or receive information through the site. Thanks for the info.

Keith it does address our outlook problem, you wont be able to directly sync outlook to the phone, you must send it to the sprint site first and then back to your phone. The easiest way to do so is using the software included with the phone which didnt work properly for me at least until i updated my phone info through davids write up. Again my homepage already showed the instinct as my phone without me doing anything but i still needed to update it to get the software working properly. Once that is done you open the software and synchronize your pc contacts to sprint.com, after they have been sent, within 30 minutes your phone will update or you can expedite the process by hitting sync now to push the info

Hi i have tried all of these ideas resetting the phone taking out the battery re registering on sprin.com disabaling sync on sprint.com and still all i can get to pop up is all my old contacts from my htc mogul and this might be a newb ? but how do you disable the mobile sync on your phone whenever i touch the mobile sync button it says your phone is in the proces of being registered blah blah blah i bought my phone on the early day release i have since then fixed all the problems i was having but i just cannot figure out this mobile sync Can N E 1 HELP?

Has anyone figured out how to sync their Outlook Calendar on their Samsung Instinct phone?

Maeco. You have to reset your phone to default settings. I had the same problem and reset solved it.

Jerry Schaefer, hello. If your previous phone has bluetooth you can transfer contacts that way.

Hue4

I just wanted to thank you for your input previous to reading your reply i did reset the phone and still nothung i spoke to sprint and they apparently created a ticket and i am waiting on a reply now.

I am thinking im going to have to do a hard reset which i do not want to do i already have all my info in the phone plus alot of downloaded ringers if i have to do a hard reset that will piss me off i have already resolved every other issue and now im stuck.

I’ve spoken with Samsung and they say that Sprint is responsible for the software…Sprint says they have “no plans” to allow you to sync the Instinct with Outlook contacts or calendar…I too am uncomfortable uploading my contacts to sprint.com due to the “incident” that occured last year…I will not give up my contacts that easily. I’m sure there must be some programmer somewhere that is coming up with a way to sync up the calendar and outlook…If anyone hears anything, please email me at slee0124@yahoo.com…MUCH appreciated!

I just canceled my order for the Instinct, because of the calender issue. Does anyone knows when the issue for the calendar sync will be resolved?

Thanks man. I was a little stressed. your fix worked perfectly…..

Quite shameful that they decided to make such a basic process as syncing your phone with outlook so complicated. Thanks to this threadm I got my contacts in. I spoke to three tech support folks at Sprint and they had no clue what they were telling me until I found this thread.

Now the big issue is syncing my calendar. Anyone figured that out yet?

A couple of points regarding Sprints logic of ‘managing’ the contacts through their website. If you talk to Sprint they will tell you it is to make it easier for the subscriber to move their contacts to a new phone. However, Sprint prefers that the Subscriber does not change phones, i.e.: since carriers subsidize their phones, the longer you have the same phone, the higher the revenue as the subsidized time period expires (roughly 2 years). Consider that and the fact that historically Sprint has not had a lot of cost associated to moving contacts for the subscriber since the task fell to the user.

So why spend the money to create the infrastructure to sync the contacts? There is a slow growing trend within service providers to create a value based ’stickiness’. The idea is to provide a service which has enough value that the subscriber does not want to change providers. Currently Sprint manages your contacts list and allows sharing across the family plan, and I assume across the corporate plan also. I believe they will do the same for the calendar, media, and other services over the next year or two. This way, it is easier to change phones, within a provider, than change providers since my contacts, calendar, media, etc is all managed by the provider. Otherwise I would have to change everything for myself and my family/friends/business.

However, in order to ensure the success of the program, Sprint may prevent 3rd party software from having access to the calendar, and other such personalized items, especially since most application needs to be ’signed’ by sprint in order to be given access. Currently, if you hook the phone up to the computer, the phone is disconnected from the network to prevent using it as a modem. Slowly but surely, Sprint is locking the phones and the network down. Granted there are business reasons to do so, but the trend is there nevertheless.

Just my opinion.

does anyone know if sprint will upgrade the instinct soon so that users will be able to sync the outlook calendar.

It’s crazy! I can go on the internet but I can’t check the weather. http://www.channel5.com has a good radar. But I do want the one that comes with my phone. Crazy…. I can’t sync to outlook because I have more than 600 numbers. I know that’s a lot but I’ve met a lot of people on my 52 years. I sent a csv file to sprint but it came out a little mixed up. In order to pick the 600 numbers you want on your phone you have to do it one at a time. Then it shuts off and says try again later every 3rd contact.

I try to call from my Yahoo contacts and it says I have to have a number–I clicked the number. I can call from m.plaxo.com but not while I’m driving. I go directly from my favorites to my yahoo calender, that works.

I will work around their flaws best i can… this phone has way less dropped calls than my last sprint phone. I love most of it. I have been to the sprint store twice and you know they always say, “This will take care of it” Oh well.

It may have been Samsung that put the Stink in instinct….

Jerry Schaefer, Marco, Shane, Fran, Corey, Johnathan Hale, Sean, Lee, Oliver, Bruce Bennett, vic, Gold, Rob K, elle, Adam, and Stuart.. ARE ALL IDIOTS! DON’T EVER EXPECT A CALENDAR SYNC WITH THIS PHONE!! IT WON’T HAPPEN! What do you expect this device to be.. a PDA?!?! Wait for the OMNIA if all you care about is a useless calendar!! Did you not notice this device doesn’t send work, excel, powerpoint, etc.. Didn’t that tip you off this was nothing more than a MULTIMEDIA TOY!!! Teenagers and young twenty-somethings don’t CARE about a calendar!! They ARE the target audience, not you business idiots.. Blaming the advertisers.. If I’m not mistaken, aren’t they hyping it like you would a movie trailer for the younger crowd?!?! Did you see marketing like this done for the Treo 755p, 800W, or Blackberry Curve?? Go FIGURE! WISE UP! and have a nice day!

I am SOOOO pissed that I didn’t read this website before getting the Instinct. I am a Realtor and use my phone for everything including syncing to Outlook for my calendar. I actually really like the Instinct and the functions, but the phone is useless to me if I can’t sync it like my Treo 755.

Ordered 5 Insticts. Will be returning them. What rocket scientist at Sprint does not think people will not want to sync there calenders… DUMB!!!!

Well, I too got the Instinct and figured out the contacts issue. Then I learned that I could sync my Outlook “work” email (something Sprint Tech support didn’t tell me) with the addition of the Desktop Connector program. I was praying it would sync my calendar….NOT! This is extremely disappointing and shocking. To think the CEO’s of Sprint can’t use their newest, badest and over rated Instinct (non PDA phone) because it won’t sync with their calendar is amazing. I guess the Sprint CEO’s still use the TREO??? Any possible way they will uptdae the software to make this work? If not, I guess Sprint will be getting another Instinct back in their Inventory.

Does anyone know if you can sync the outlook calendar with bell mobility (canada)?

Pretty silly that this phone has every bell and whistle except outlook calendar sync. Kind of like a porsche with no wheels. I’m sure someone can come up with a workaround…..come’on sprint!!

Wow! I can’t believe this calendar issue! I too wish I would have known. Even 20 somes have a schedule to keep. Why the hell would Sprint f*$k that one up!? The other thing I am quickly hating is that when you connect your phone through USB it shuts off. My PDA phone was big clunky and falling apart but always worked and I could keep it plugged in at the office and pick up via bluetooth whenever I wanted.

I’d rate the Instinct so far a D+. I’m hoping later today I’ll get it home and find something to change my mind. So far I’ve blown about 5 hours of a Monday trying to get my phone to sync my contacts

LISTEN EVERYONE WHO HAS CALANDER ISSUES REGARDING THE SAMSUNG INSTINCT!!!!!

GET A FRIKN BLACKBERRY ????

THIS IS A TOY FOR TEENS…… WHO GIVES A FLYING CRAP ABOUT A CALANDER….. I AM AN ELECTRONIC ENGINEER MAJOR 25YR OLD, THAT HAS NEVER USED OUTLOOK IN HIS LIFE, AND I CAN DO THINGS WITH A COMPUTER THAT YOU WOULD HAVE TO GO TO SIMINARS FOR YEARS TO FIGURE OUT HOW I DID IT, WITH MY EYES CLOSED EVEN…. SO PLEASE,
GET A DINGLE BERRY, AND LEAVE THE INSTINCT TRASH TALK AT SPRINTS FRONT DOOR, THANXXXXX